Terms and Conditions (GTC)

§ 1 Validity, definitions of terms

(1) For the business relationship between greenyINTERNATIONAL AG, Löwenstraße 16, CH 8280 Kreuzlingen Switzerland, email address support@greenyplus.com. (hereinafter referred to as “Greeny”) and you as a contractual partner or visitor to the website www.http://greenyplus.com (hereinafter collectively referred to as “customer”), the following general terms and conditions apply exclusively as they existed at the time of ordering via the online shop www.http ://greenyplus.com (hereinafter the “online shop”) valid version. Greeny does not recognize any deviating customer conditions unless Greeny has expressly agreed to their validity in writing. Greeny's general terms and conditions also apply if Greeny accepts the service without reservation or does not object to the inclusion of the customer despite being aware of conflicting or deviating terms and conditions.

(2) Greeny is entitled to unilaterally change these General Terms and Conditions to the extent that this is necessary to eliminate subsequent equivalence problems or to adapt to changed legal or technical framework conditions. Greeny will inform the customer of a change by notifying the content of the changed regulations to the customer's last known email address. The changes will become part of the contract if the customer does not object to Greeny's inclusion in the contractual relationship in text form within six weeks of receipt of the change notification. The termination rights of both parties remain unaffected.

(3) “Consumer” within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. “Entrepreneur” is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity, whereby a partnership with legal capacity is a partnership that is endowed with the ability to acquire rights and incur liabilities .

§ 2 Conclusion of the contracts, storage of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop at www.http://greenyplus.com.

(2) Our product presentations on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

(3) When an order is received in our online shop, the following regulations apply: The customer submits a binding contract offer by successfully completing the ordering procedure provided in our online shop. The order takes place in the following steps:

1. Selection of the desired products,
2. Adding the products by clicking on the corresponding button (e.g. “Add to shopping cart”, “Add to shopping bag” or similar),
3. Checking the information in the shopping cart,
4. Call up the order overview by clicking on the corresponding button (e.g. “Proceed to checkout”, “Continue to payment”, “Go to order overview” or similar),
5. Entering/checking the address and contact details, selecting the payment method, confirming the general terms and conditions and cancellation policy,
6. If the agreed quality of the goods deviates from their usual quality and conditions of use, confirmation of a negative quality agreement,
7. Complete the order by clicking the “Buy now” button. This constitutes your binding order.
8. The contract is concluded when you receive an order confirmation from us within 24 hours to the email address provided.

(4) Before ordering, the contract data can be printed out or saved electronically using the print function of the browser. The processing of the order and the transmission of all information required in connection with the conclusion of the contract, in particular the order data, the general terms and conditions and the cancellation policy, takes place by email after you have placed the order, partly automatically. We do not save the contract text after the contract has been concluded.

(5) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. the browser's "back button"). They can also be corrected by canceling the ordering process early, closing the browser window and repeating the process.

(6) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Subject of the contract and essential features of the products

(1) In our online shop, the subject of the contract is the sale of products that contribute to a healthier and therefore better diet. You can find the products on offer on our article pages.

(2) The essential features of the goods can be found in the item description. If the agreed quality of the goods deviates from their usual quality and conditions of use, this will be expressly pointed out in the item description (negative quality agreement). To the extent that the customer has given his express consent to the negative deviation in quality, this defines the subject matter of the contract.


§ 4 Prices, shipping costs and delivery

(1) The prices listed in the respective offers as well as the shipping costs are total prices and include all price components including all applicable taxes.

(2) The respective purchase price must be paid before delivery of the product (advance payment), unless we expressly offer purchase on account. The payment methods available to you are shown under a correspondingly labeled button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, payment claims are due for payment immediately.

(3) In addition to the stated prices, shipping costs may apply for the delivery of products unless the respective item is shown as free of shipping costs. The shipping costs will be clearly communicated to you on the offers, if applicable in the shopping cart system and on the order overview.

(4) Unless clearly stated otherwise in the product description, all products offered are ready for dispatch within 30 working days of receipt of the order and the purchase price.

(5) The following delivery area restrictions apply: Delivery takes place in the following countries: Germany, Austria, Switzerland

§ 5 Right of retention, retention of title

(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 6 Right of withdrawal

As a consumer, you have a right of withdrawal. This is based on our cancellation policy.

§ 7 Liability

(1) Subject to the following exceptions, our liability for breaches of contractual obligations and tortious acts is limited to intent or gross negligence.

(2) We are liable without limitation in the event of slight negligence in the event of injury to life, body or health or in the event of a breach of an essential contractual obligation. If we are in arrears with the service due to slight negligence, if the service has become impossible or if we have breached an essential contractual obligation, liability for resulting property and financial damage is limited to the damage that is typically foreseeable in the contract. An essential contractual obligation is one whose fulfillment makes the proper execution of the contract possible in the first place, whose violation jeopardizes the achievement of the purpose of the contract and whose compliance you are regularly entitled to.

§ 8 Contract language

As contract language german will be available exclusively.

§ 9 Warranty, right of return

(1) The warranty is based on the legal provisions.

(2) For entrepreneurs, the warranty period for delivered products is 12 months.

(3) We ask you to immediately check the delivered products for completeness, obvious defects and transport damage and to notify us and the freight forwarder of any complaints immediately.

(4) It is important to us that you are completely satisfied with Greeny products. We therefore grant you a 60-day right of return. The right of return ends 60 days after delivery of the product. If the products are returned complete and in an undamaged condition, the full purchase price minus the costs of any additional or delivery services ordered will be refunded. In particular, additional costs that result from you choosing a different type of delivery than the cheapest standard delivery we offer will not be reimbursed.

§ 10 Final provisions / dispute resolution

(1) Swiss law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the consumer's country of habitual residence is not withdrawn (principle of favourability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and Greeny is Greeny's registered office.